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Love Food Maker · Privacy Policy

Privacy Policy

Last updated: January 1, 2024
This Privacy Policy applies to the Love Food Maker app available on the App Store.

Overview

How we think about your data

We respect and value your privacy, and we only process data to the extent necessary to provide and improve the cooking game experience.

The app does not require you to create an account and does not actively collect information that directly identifies you (such as your name or phone number), unless you voluntarily contact us (for example, by email).

Our principles: lightweight, transparent, experience‑first

What we may collect

Device information (such as model and OS version), purchase history, location data, usage data, crash logs and diagnostic information.

Why we use it

To keep core features running reliably, analyze performance issues, improve the game experience, process purchases, and troubleshoot problems when needed.

Details

Data types & third‑party services

Depending on your device settings and the choices you make in the App Store, the app may indirectly access the following types of data via Apple or other third‑party services (such as analytics or ad networks):

  • Purchases: Purchase history for in-app purchases and subscriptions.
  • Location: Coarse location data for regional content and analytics.
  • Identifiers: Device ID and advertising identifiers.
  • Device and system information (for example, device model, OS version, language settings).
  • Usage data: Product interaction, advertising data, session duration, and feature usage.
  • Diagnostics: Performance data, crash reports, and error logs.
  • User Content: Customer support interactions if you contact us.

The exact scope of collection and use is governed by the "App Privacy" section on the App Store product page and the privacy policies of the relevant third‑party services.

1. Information we collect

We may collect, or obtain through third‑party services, the following types of information:

  • Purchases: Purchase history for in-app purchases, subscriptions, and premium content.
  • Location: Coarse location data to provide regional content, language preferences, and analytics.
  • Identifiers: Device ID, advertising identifiers, and other unique identifiers used for analytics and advertising.
  • Device information: such as device model, operating system version, screen resolution, and language/region settings.
  • Usage data: Product interaction data, advertising data, session duration, feature usage patterns, and aggregate statistics about gameplay interactions.
  • Diagnostics: Performance data, crash reports, error logs, and information generated when the app crashes or behaves unexpectedly.
  • User Content: Customer support interactions, feedback, and communications if you contact us directly.

2. How we use information

We use the information described above for purposes such as:

  • Providing, maintaining, and optimizing the app's core features, cooking gameplay experience, and in-app purchases.
  • Processing and managing purchases, subscriptions, and premium content access.
  • Personalizing your experience with regional content, language preferences, and tailored recommendations.
  • Improving performance and stability, fixing bugs, and enhancing visuals, animations, and interactions.
  • Performing aggregated, de‑identified analytics to understand overall usage trends and improve game features.
  • Providing customer support and responding to your inquiries and feedback.

3. Data storage and protection

We take reasonable, industry‑standard measures to help protect the data we process from unauthorized access, disclosure, use, alteration, or destruction. For data handled through third‑party services (such as analytics or crash reporting), we rely on those providers’ security practices and compliance obligations.

4. Sharing information with third parties

We do not sell your personal data to third parties. Data may be shared with, or processed by, third parties only in the following situations:

  • When we use third‑party SDKs or services for analytics, crash reporting, or advertising, and they need limited data to provide those services.
  • When required by law, regulation, or legal process, or in response to valid requests by public authorities.

These third parties are allowed to use the data only as necessary to provide services on our behalf and must handle it in accordance with their own privacy policies and applicable laws.

5. Cookies and similar technologies

If you access our services via a website or related links, that site may use cookies or local storage technologies to remember your preferences, measure visits, or improve your browsing experience. The mobile app itself generally does not set traditional browser cookies on your device.

6. Children's privacy

Love Food Maker is designed to be family-friendly and suitable for players of all ages, including children. We do not knowingly collect personal information that can directly identify children under the age of 13 without parental consent. If you are a parent or guardian and believe we have collected information about a child without proper consent, please contact us using the details below and we will review and address the situation promptly. We are committed to protecting children's privacy and comply with applicable children's privacy laws.

7. Your rights

Where permitted by applicable laws and regulations, you may have rights in relation to your data, such as the right to request access, correction, restriction, or deletion. Because we typically do not hold information that directly identifies you, such requests may need to be exercised through the platforms or third‑party services you use (for example, Apple’s privacy tools).

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in features, practices, or legal requirements. Any updates will be posted on this page and will take effect from the date they are published. For significant changes, we may also notify you within the app or through other reasonable means.

9. Contact us

If you have any questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: jacintawambua168@proton.me